Shakedown Shipping Policy

Thank you for visiting and shopping at Shakedown. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

We are currently shipping to all New Zealand suburbs.

Shipment Processing Time

All orders are processed within 2-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipment Method
Estimated Delivery Time
Shipment Cost (NZD$) 

Auckland

2-3 business days

$5 flat rate – free shipping after $50 spent

Up to Whangarei and down to Hamilton

2-3 business days

$7 flat rate

Rest of North Island

2-3 business days

$10 for 0-5kg, $20 for 5.1kg-10kg etc.

South Island

Rural delivery may add 1-3 days to delivery.

2-3 business days

$13 for 0-5kg, $26 for 5.1kg-10kg etc.

Note that we occasionally offer free shipping promotions nationwide.

Delivery delays can occasionally occur.

Customs, Duties and Taxes

GST is NZD and is included in all transactions.

Damages

If you received your order damaged, please contact support@shakedown.co.nz.

Please save all packaging materials and damaged goods before filing a claim.

Regional/International Shipping Policy

We currently do not ship outside of New Zealand.

Returns Policy

Our Terms and Conditions provide detailed information about options and procedures for returning your order.