Shakedown Shipping Policy

Thank you for visiting and shopping at Shakedown. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

We are currently only shipping within Auckland, New Zealand. We are able to ship to Auckland suburbs with postcodes between 0600-2299 so if your postcode falls within this range then you can go ahead and make an order with us now. If your postcode falls outside this range, we apologize for the inconvenience and we hope to have shipping nationwide very soon! In the meantime, you can sign up for our newsletter so we can let you know when we have shipping in your area!

If you are unsure if we can ship our products to your place or not then you can enter your address here after adding a product to the cart and check what the Shipping column on the right displays. If it says “There are no shipping options available…” then unfortunately we are unable to ship to your address at this time.

Shipment Processing Time

All orders are processed within 2-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Delivery delays can occasionally occur.

Customs, Duties and Taxes

GST is NZD and is included in all transactions.

Damages

If you received your order damaged, please contact support@shakedown.co.nz.

Please save all packaging materials and damaged goods before filing a claim.

Regional/International Shipping Policy

We currently do not ship outside of Auckland, New Zealand.

Returns Policy

Our Terms and Conditions provide detailed information about options and procedures for returning your order.